Episode
241
Thu, 29 Jan 2026 20:00:00 +0000
In cabinet shops and millwork businesses, measuring is one of those tasks owners don’t want to let go of—because when measuring goes wrong, everything goes wrong. In this CMPS episode, Dominic Rubino sits down with Steven Moran, CEO of FlexiJet Digital Measuring, to explain why digital measuring is not just about accuracy. It’s about solving the day-to-day “people problems” that hold shops back: labor shortages, delegation issues, rework, and owner overload.
A wrong number at the start doesn’t stay small. It becomes wasted material, rework in production, and the worst moment of all—install day, when the mistake finally shows up. That’s when schedules break, cash flow gets delayed, and customer confidence drops. Steven and Dominic point out that the cost isn’t just the replacement material. It’s the extra trip, the lost time, the customer frustration, and the opportunity cost of what the owner could have been doing instead.
Many shop owners understand that measuring is critical, which is exactly why they hang onto it. The problem is, that “owner-only” system becomes a bottleneck. When the owner has to leave the shop to measure, the business slows down—and the owner’s time gets consumed by lower-value work instead of leading, selling, planning, or improving systems.
A big theme of the episode is delegation. Digital measuring creates repeatable workflows that are easier to train and easier to verify. Steven shares that digital measuring reduces two common failure points:
Redrawing or entering data incorrectly back at the office
With the right training and a clear process, owners can hand off measuring to a trusted team member and keep confidence in the job data.
Labor is tight everywhere. Steven notes that many shops struggle to find experienced measurers, but digital measuring can reduce the learning curve. Instead of needing someone with decades of field experience, shops can train someone with good tech comfort and a willingness to follow a system. The point isn’t to replace skill—it’s to make performance more consistent and less dependent on one person.
Another practical benefit: capturing more jobsite information in a single visit. Beyond basic walls and openings, digital workflows can capture outlets, plumbing, trim conditions, floor/ceiling level issues, and jobsite photos. Steven describes it as “forensics” because documentation can protect the shop from disputes later (“it was like that before we arrived”).
For millwork and architectural projects—curved walls, domes, wall paneling, hotel desks—complexity makes delegation even harder. Dominic connects this to succession planning: if the “only person who can estimate and measure the weird stuff” is the owner, handing the business off becomes risky. Systems and reliable measurement data help reduce dependence on tribal knowledge so the next generation (or next leader) can run jobs with confidence.
What’s Next: LiDAR and Faster Client Visualization
Steven also mentions where the industry is heading—more LiDAR, better phone-based workflows over time, and faster paths from measurement to renderings. Homeowners and designers increasingly want visuals, and capturing strong 3D data upfront makes it easier to deliver that experience.
If you’re tired of go-backs and you feel like everything depends on you, the fix usually isn’t “work harder.” It’s building systems that your team can run with confidence.
.svg.webp)
