"I always tell clients, before I get hired, I'm like, listen, you hired us to handle all everything, but if anyone tells you that nothing will go wrong on a project that's a lie."

"It's not just the product. It is about the consumer and how they buy how they shop. It's very lifestyle driven."

"They don't always do it a hundred percent, but they're trying. And when they do it wrong, they're going to do what it takes to make it right."

"You've gotta pay to get the talent and make it worth their while to come to you."

"A lot of times a full warehouse and a hundred thousand dollars days doesn't mean profitability"

"Part of what a good estimating package does is help communicate what was sold."

"If you don’t take the time to manage the homeowner’s expectations, they’re going to think they’re right."

"No matter what your goals are, you’ve got to have a system"

"You're going to be led into someone's most valuable investment in their entire life? I mean, they got to know and trust you."

"You don’t need to explain the problem. You just need to explain the solution clearly."

"If I can provide that value, that shop's going to be better off for it, and it allows me to keep coming up with these new ideas and being able to help more shops."

"There’s a wealth of videos and other resources out there to help with training and establishing standards."

"Those people that get it, get it, and those people that wanna run around like a ham, go knock yourself out like a hamster. I'm not interested."

"We have craftsmanship everywhere, and that makes life a lot easier in our business."

"Make sure you are approaching non-value activities in the most efficient and effective way."

"It’s always about price until you make it about something else."