🚗 The Problem: Windshield Time Kills Profit

In this episode, Dominic Rubino welcomes James Hatfield — a tradesman-turned-tech-entrepreneur — who knows firsthand how costly time on the road can be. After years running a painting and power washing company, James built and sold a financial analytics firm (Sageworks), and now leads product at LiveSwitch Inc.

His key message?

Speed wins. Windshield time loses.

💡 Pre-Qualify Leads with Tech

Instead of sending staff to every prospect, James suggests using frictionless video technology. A simple tap via text can give your team real-time visuals — cutting out wasted trips and helping you:

• Close warm leads remotely

• Filter out low-quality prospects

• Prep better before site visits

💰 Recurring Revenue — Even for Millworkers

James shares how he built recurring revenue into his power washing business — and how tradespeople (even cabinet makers) can do the same by:

• Offering maintenance add-ons

• Sealing services

• Strategic “territory claims” like branded QR codes inside cabinets

🛠️ Tech That Actually Works

LiveSwitch’s solution is like a Nextel walkie-talkie — but smarter. It helps contractors:

• Reduce miscommunication

• Improve jobsite visibility

• Train and support crews on the fly

• Track installs and service calls with cloud video records

📣 Final Thought

If you’ve ever asked “Why didn’t I close that job?” — the answer might be: speed. Don’t let outdated processes slow you down.

More about James Hatfield: LinkedIn | LiveSwitch

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